Monday, May 23, 2011

File Synchronization

Hi everybody,

here is our 3rd video about DropML in which you can see how is the synchronization working.

We hope you will like this video.

Monday, May 16, 2011

Do you have any problem?

Hi everybody,

A few users reported some issues concerning our application. Do not worry, through investigation and thanks to their help, we were able to determine how to solve these issues.

Upload & Change Directory problem

One of the common issues mentioned is related to the "Upload" feature. Users noticed that nothing was happening when clicking on "Upload File" / "Upload Folder". The same thing can also happen when trying to change the Dropbox directory. Normally, when pressing these buttons, the Symbian native FileDialog should appear.

The reason for this problem lies on the Qt binaries on your phone. They are most likely corrupted. Therefore, to solve the problem, it would be recommended to follow the steps to get the Qt binaries into a stable state.
  1. Do a soft reset, dial *#7370#.
  2. Install the Ovi Suite on your PC
  3. Install the Qt SDK on your PC
  4. Choose Custom Installation
    Deselect all components and select only Qt SDK\Development Tools\Symbian Toolchains\Device Files
  5. Connect your device to the PC in "PC/Ovi Suite" mode.
  6. Install the required libraries to drive C when prompted on the phone: 
    1. Choose Start > Qt SDK > Symbian^3 Qt 4.7.3 > Install Qt 4.7.3 for Symbian^3 on Device. Follow the instructions on the screen to install Qt libraries to the device.
    2. Choose Start > Qt SDK > Symbian^3 Qt 4.7.3 > Install QtMobility 1.1.3 for Symbian^3 on Device and follow the instructions on the screen to install Qt mobility libraries to the device.
    3. Choose Start > Qt SDK > Symbian^3 Qt 4.7.3 > Install QtWebKit for for Qt 4.7.3 on Symbian^3 Device and follow the instructions on the screen to install QtWebKit to the device.
  7. Restart the phone
As an alternative for step 5, you can also copy the .sis files from <QtSDK_install_path>\Symbian\sis to the device and install them through the phone UI in the following order:
  1. Qt 4.7.3: Symbian^3\Qt\4.7.3\qt.sis
  2. QtMobility 1.1.3: Symbian^3\QtMobility\1.1.3\qtmobility.sis
  3. QtWebKit for Qt 4.7.3: Symbian^3\Qt\4.7.3\qtwebkit.sis
Note: Install the required Qt libraries on drive C

Login problem

Some of you encountered a connection problem while trying to log in. These users mentioned that the application was keeping displaying "Authorizing" and nothing more was happening.

This error is occurring because of a connection issue. It is most likely that the connection to the DropBox server fails.

Usually, simply restarting the application and trying again should solve the problem. If it's not the case, make sure to have a connection on and then try again. This should solve your problem

EDIT: In some cases, the log in button might not be activated. This means that you might have the prediction mode enabled. Please, deactivate it.

Any other problem?

If you encounter any other problem than the 2 mentioned above, do not hesitate to contact us, we will be happy to help you. As mentioned in the contact section, we can give you support in English, French and German.

Stay tuned for the coming video on synchronization.

Monday, May 9, 2011

DropML now available

Hello everybody,

we are proud to announce that DropML is finally available for download on the Ovi Store.

To download the application, please follow this link

We hope to see some comments from you very soon. Enjoy.